Refund Policy

Refund Eligibility

We understand that you may need a refund. Here are the main terms of our refund policy:

  • All refund requests must be submitted within 3 days of purchase
  • Refunds are available for unused or partially used services
  • Refunds may be issued if the service is unavailable due to technical issues

Refund Process

How to Request a Refund

Please send your refund request to [email protected] with the following information:

  • Your account email
  • Order number
  • Reason for refund
  • Purchase date

Refund Processing Time

We will process your refund request within 1-2 business days. Once approved, the refund amount will be credited back to your original payment method within 5-10 business days.

Special Circumstances

In certain special cases, we may adjust our refund policy based on the specific situation. If you encounter special circumstances, please contact our customer service team directly, and we will provide the most appropriate solution for your case.

Contact Information

If you have any questions about our refund policy, please feel free to contact us through the following channels: